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Our commitments to privacy, security, and fair terms for all users.
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Our commitments to privacy, security, and fair terms for all users.
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Last Updated: January 20, 2026
These Terms and Conditions ("Terms") are a legally binding agreement between you and Fyxr, Inc. ("Fyxr", "we", "our", or "us") governing your access to and use of the Fyxr application, website, and related services (collectively, the "Platform").
By creating an account, accessing the Platform, or using any part of the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform.
The Platform is intended only for users located in the United States and for use in connection with services offered in the United States.
You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform.
If you use the Platform on behalf of a business or other entity, you represent and warrant that you have authority to bind that entity to these Terms.
Fyxr is a technology marketplace that connects clients seeking services ("Clients") with independent contractors and service providers ("Contractors").
Fyxr does not perform construction, repair, maintenance, installation, inspection, or home improvement services. Fyxr is not a general contractor, subcontractor, employer, staffing agency, broker of insurance, or professional advisor.
Without limiting the foregoing:
You acknowledge and agree that you use the Platform, interact with other users, and engage Contractors or Clients at your own risk.
To use certain features of the Platform, you must create an account and provide accurate, current, and complete information.
You are responsible for:
We may require identity, business, licensing, insurance, or other verification information from Contractors or other users at any time.
You may request deletion of your account through the in-app account deletion feature, subject to our rights to retain certain information as described in these Terms and our Privacy Policy.
Each Contractor solely controls and is solely responsible for:
Fyxr does not direct or control Contractor work and does not guarantee availability, responsiveness, timeliness, workmanship, legality, safety, or results.
Fyxr may manually review certain Contractor information, including identity information, licensing information, and other materials submitted in connection with verification. When available, verification is generally reviewed manually within approximately two business days after account creation, but timing may vary.
Any verification, review, badge, status, or label provided by Fyxr, including any "verified" designation, means only that we reviewed certain information or documentation made available to us at a point in time. It is not a warranty, certification, endorsement, guarantee, bond, insurance product, background check guarantee, or representation that a Contractor is qualified, licensed, insured, trustworthy, safe, compliant, or suitable for any specific job.
Users remain solely responsible for conducting their own diligence before engaging in any transaction or permitting work to begin.
Certain Contractor features may require a paid membership, subscription, or other recurring plan. Current pricing, billing interval, included features, and other plan details are presented in the Platform at the time of purchase or enrollment.
Unless otherwise disclosed in the Platform, Contractor memberships renew automatically on a monthly basis until canceled.
A Contractor may cancel a recurring membership through the Platform. If canceled, the membership remains active until the end of the current paid billing period and will not renew for the next billing cycle unless reactivated.
Unless otherwise required by law or expressly stated by Fyxr in writing, membership fees are non-refundable, and partial billing period refunds or credits are not provided.
Fyxr may, in its sole discretion, offer discounts, credits, promotions, temporary free access, promotional pricing, invite-only pricing, founding contractor programs, or other limited offers. Such offers may be subject to additional terms, may be modified or discontinued at any time, and may be limited by geography, category, availability, usage thresholds, time period, or other criteria.
Promotional or discounted access does not create any ongoing right to the same pricing or terms in the future.
The Platform may allow a Contractor to request a single payment from a Client for a completed job. To use in-app payment request and payout functionality, the Contractor must complete any required payment processor onboarding, verification, and account setup.
At this time, the Platform supports single payment requests and checkout for eligible jobs. The Platform does not currently provide deposits, milestone billing, escrow, payment holds for performance, partial payments, or instant payouts unless expressly stated in the Platform.
Payment processing services are provided by third-party payment processors, including Stripe, and are subject to the terms, conditions, and policies of those processors. Fyxr is not a bank, money transmitter, payment institution, or financial advisor.
By using in-app payments, you agree that:
Where in-app payment processing is used, Stripe processing fees and Fyxr platform fees may apply. Based on the current Platform design, applicable Stripe fees and the Fyxr platform fee are deducted from the Contractor payout, unless the Platform expressly states otherwise at the time of payment.
Current or applicable fees may be displayed in the Platform and may change from time to time.
Clients and Contractors may choose to transact or settle payment outside the Platform, including by cash, check, ACH, or other third-party methods, where permitted by law.
If you choose to use off-platform payment methods:
If a cardholder, bank, or payment processor initiates a chargeback, reversal, dispute, or payment investigation, the rules of the applicable card network, bank, processor, and financial institution will govern.
Fyxr is not responsible for chargeback outcomes, processor decisions, or any losses arising from payment disputes, reversals, or failed collections.
Contractors are solely responsible for determining, collecting, reporting, and remitting any taxes arising from their services, income, or business operations, except to the extent a third-party processor separately handles a tax-related function under its own services.
Users may have the ability to post content, including profiles, bids, job details, photos, attachments, messages, reviews, ratings, and other materials ("User Content").
You retain ownership of your User Content, but you grant Fyxr a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, display, distribute, modify for formatting and technical purposes, and otherwise use User Content as reasonably necessary to operate, improve, secure, market, and support the Platform.
You represent and warrant that:
Reviews and ratings must reflect a user's actual experience with a corresponding job and must be honest and lawful. A Client may leave a review only after the relevant job has been completed and paid through the applicable workflow.
Fyxr may, but has no obligation to, review, monitor, remove, disable, or restrict User Content at any time, including where content is unlawful, fraudulent, abusive, retaliatory, irrelevant, misleading, or otherwise inconsistent with these Terms or Platform policies.
The Platform may use artificial intelligence or machine learning features, including through third-party providers such as OpenAI, for features such as budget estimates, generated job descriptions, summaries, or other informational content.
You acknowledge and agree that:
To provide AI features, Fyxr may transmit limited job-related content, such as job descriptions, category information, location information, property details, and uploaded images, to third-party AI service providers. We do not transmit your account email address or direct account identifiers to AI providers solely for the purpose of generating AI outputs, unless separately disclosed in the Platform or required for a specific feature.
You may not, and may not assist or encourage anyone else to:
Fyxr reserves the right to determine, in its sole discretion, what conduct is prohibited, abusive, unsafe, unlawful, or inconsistent with the intended use of the Platform.
All disputes relating to services, bids, pricing, scheduling, quality, damage, permits, code compliance, payment, scope, delays, communication, safety, property access, completion, or any other matter arising between a Client and a Contractor are solely between those users.
Fyxr is not obligated to mediate, investigate, resolve, reimburse, recover, or adjudicate disputes between users.
We may, in our sole discretion, review reports of abuse, fraud, impersonation, or Terms violations and may suspend, restrict, or terminate access to the Platform as appropriate, but we do not assume any duty to intervene in user disputes.
We may suspend, restrict, disable, or terminate your account or access to the Platform at any time, with or without notice, if we believe that:
Upon termination:
By using the Platform, you consent to receive electronic communications from Fyxr, including notices, disclosures, agreements, updates, security alerts, transactional messages, and other communications relating to your account or use of the Platform.
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
Except for matters that may be brought in small claims court as described below, you and Fyxr agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your relationship with Fyxr shall be resolved by final and binding arbitration on an individual basis.
This arbitration agreement is governed by the Federal Arbitration Act ("FAA").
Before initiating arbitration, the party asserting the dispute must first send a written notice describing the claim and the requested relief to:
The parties agree to attempt in good faith to resolve the dispute informally for at least 30 days before arbitration is filed.
If the dispute is not resolved informally, arbitration shall be administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules or other applicable AAA rules in effect at the time the claim is filed, except to the extent modified by these Terms.
Arbitration may be conducted remotely, through written submissions, in the county where you reside, or at another mutually agreed location, as permitted by the applicable AAA rules.
Either party may bring an eligible individual claim in small claims court instead of arbitration, provided the claim remains on an individual basis and within that court's jurisdiction.
To the maximum extent permitted by law, you and Fyxr agree that each may bring claims against the other only in an individual capacity and not as a plaintiff, claimant, or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding.
The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.
You may opt out of this arbitration agreement by sending written notice to legal@fyxrapp.com within 30 days after first creating your account. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.
If you opt out, the class action waiver in this Section will also not apply to you to the extent prohibited by law.
If any portion of this Section 15 is found unenforceable, that portion shall be severed and the remainder shall remain in effect to the fullest extent permitted by law, except that if the class action waiver in Section 15.5 is found unenforceable with respect to a particular claim or requested remedy, then that claim or remedy shall proceed in a court of competent jurisdiction and not in arbitration.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, FEATURES, SERVICES, COMMUNICATIONS, VERIFICATION STATUSES, REVIEWS, BADGES, AI OUTPUTS, AND PAYMENT TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
WITHOUT LIMITING THE FOREGOING, FYXR DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
FYXR DOES NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FYXR, ITS AFFILIATES, AND ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH, ARISING OUT OF OR RELATING TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF FYXR FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF:
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Fyxr, its affiliates, and its and their officers, directors, employees, contractors, licensors, and service providers from and against any and all claims, actions, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
The Platform, including its software, design, text, graphics, logos, trademarks, compilations, interfaces, and other content, is owned by or licensed to Fyxr and is protected by intellectual property and other laws.
Subject to your compliance with these Terms, Fyxr grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform solely for its intended purpose.
You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, create derivative works from, or otherwise exploit any portion of the Platform except as expressly permitted by law or by our prior written consent.
If you believe that content on the Platform infringes your copyright, you may send a notice to:
Your notice should include sufficient detail for us to identify the allegedly infringing material, your contact information, a statement of your claimed rights, and any other information reasonably necessary for us to review the complaint.
We may remove or disable access to allegedly infringing content and may terminate repeat infringers where appropriate.
The Platform may integrate with or rely on third-party services, tools, APIs, hosting providers, payment processors, cloud providers, file storage providers, and authentication providers.
Fyxr is not responsible for third-party services, their availability, accuracy, security, privacy practices, content, or acts or omissions. Your use of third-party services may be subject to separate terms and privacy policies.
We may modify, suspend, or discontinue any part of the Platform at any time, with or without notice.
We may also revise these Terms from time to time. If we do, we will update the "Last Updated" date above. Changes will become effective when posted or as otherwise communicated by us.
Your continued use of the Platform after revised Terms become effective constitutes acceptance of the updated Terms.
Except to the extent superseded by the Federal Arbitration Act with respect to Section 15, these Terms and any dispute arising out of or relating to these Terms or the Platform shall be governed by the laws of Delaware, without regard to conflict of law principles.
These Terms constitute the entire agreement between you and Fyxr regarding the Platform and supersede prior or contemporaneous understandings relating to the subject matter hereof.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, financing, or sale of assets.
Fyxr, Inc. legal@fyxrapp.com